Glimmer TrailPrivacy Policy
In short. Glimmer Trail does not ask you to create an account and does not ask for your name or email. The game stores your progress under an anonymous ID, sends analytics only after you agree, and shows rewarded ads only when you choose to watch one. You can delete all of your data from inside the game.
1. Who we are
Glimmer Trail (the "game" or "app") is published by Happabit Labs ("we", "us") from Vietnam. We decide how your data is processed in the app. Contact: thanhlesupport@gmail.com.
2. Data we process
| Type of data | Details | Purpose |
|---|---|---|
| Anonymous player ID | A random ID created by Unity Authentication the first time you open the game. It is not linked to your name, email or phone number. | Identify your save. |
| Progress and settings | Levels cleared, stars, Gold, items, owned skins, your Settings choices (music, vibration, language and so on). Stored on your device and in Unity Cloud Save. | Keep your progress and restore it when needed. |
| In-app purchases | Product ID, transaction ID and receipt provided by Apple or Google. We never receive your card number or payment details. | Grant purchased items, restore purchases, prevent fraud. |
| Analytics (only after you agree) | Gameplay events such as starting or winning a level, number of moves, undos, hint use, ad views, purchases and equipped skins. Unity Analytics may also collect technical information such as device type, operating system, app version, language and approximate country derived from your IP address. | Learn which levels are too hard or too easy, fix bugs, improve the game. |
| Rewarded ads | When you choose to watch an ad, Unity LevelPlay and its partner ad networks may process your device advertising ID, IP address, device information and your interaction with the ad. | Serve and measure ads, prevent fraud, grant your reward. |
| Remote configuration | The app downloads configuration values such as item prices, minimum version and links. The request carries your anonymous ID and basic technical information. | Adjust the game without an app update. |
| Crash reports | When the app crashes, technical information such as device type, operating system, app version and a stack trace may be sent together with your player ID. | Find and fix bugs. |
| Support emails | When you email us: your email address, your message, and your player ID and app version if you send it from the Contact button in the game. | Reply to and handle your request. |
Through the app we do not collect your name, email, phone number, contacts, photos, precise location or biometric data.
3. Why we process it
- To provide the service you asked for: saving progress, granting purchased items, granting ad rewards.
- Your consent: analytics and personalized ads. A consent prompt appears on first launch and you can decline and still play normally.
- Legitimate interests: security, fraud prevention and bug fixing.
4. Who we share data with
We use the following service providers, each processing data under its own privacy policy:
- Unity Technologies (Authentication, Cloud Save, Remote Config, Analytics, Diagnostics and LevelPlay).
- Partner ad networks through Unity LevelPlay, to show rewarded ads.
- Apple App Store and Google Play, to process payments and restore purchases.
We do not sell or rent your identifying information because we do not collect it. If you turn off personalized ads, the app signals a "do not sell/share" choice to the ad networks. We may disclose data when required by law.
5. Your choices
- Decline analytics and personalized ads in the first-launch consent prompt. To change this later, contact us.
- Skip rewarded ads: the whole game stays playable, and ads only appear when you tap to watch one.
- On iOS you can turn off tracking per app under Settings > Privacy & Security > Tracking. On Android you can delete or reset your advertising ID under Settings > Privacy > Ads.
- Turn off notifications in the game's Settings or in your operating system.
6. Storage and international transfers
The servers of the providers above may be outside Vietnam, including in the United States and the European Union. When data crosses borders we only use providers that apply appropriate safeguards.
7. How long we keep data
Your progress is kept until you delete your data or ask us to. Analytics and crash data are kept by our providers for the period set in their own policies. Aggregated data that no longer identifies you may be kept longer. Support emails are kept as long as needed to resolve your request.
8. Your rights
Depending on where you live (for example Vietnam's Decree 13/2023/ND-CP, the GDPR in the EU and UK, or the CCPA/CPRA in California), you may have the right to be informed, to access, correct, delete, restrict or object to processing, to withdraw consent, and to complain to a supervisory authority.
To exercise them, delete your data inside the game, follow the steps on the Delete your data page, or email us. We reply within 30 days.
9. Children
Glimmer Trail is not directed to children under 13 (under 16 in some EU countries) and we do not knowingly collect their data. If you are a parent or guardian and believe your child has given us data, contact us and we will delete it.
10. Security
We use encrypted connections to cloud services and validate purchase receipts. No system is perfectly secure, but we keep only the minimum data the game needs to work.
11. Changes to this policy
When this policy changes in a meaningful way we will update the effective date at the top and, if we need your consent again, tell you in the app.
12. Contact
Happabit Labs, Vietnam
Email: thanhlesupport@gmail.com