Glimmer TrailDelete your data
You can delete your Glimmer Trail data at any time, in one of two ways.
Note: deleting data is permanent. Your progress, stars, Gold and skins will be lost and cannot be recovered.
Option 1: Delete inside the game (fastest)
- Open Glimmer Trail and go to Settings.
- Choose Delete data.
- Confirm twice. The game restarts as if freshly installed.
This removes the save on your device, the save in the cloud (Unity Cloud Save) when your device is online, and sends a deletion request for your analytics data to Unity Analytics.
Option 2: Request deletion by email
Use this if you have uninstalled the game, no longer have the device, or cannot use option 1.
- Email thanhlesupport@gmail.com with the subject Glimmer Trail data deletion request.
- Include your player ID. It is shown at the bottom of the Settings screen in the game, next to the version number. If you can no longer open the game, say so and tell us the device and roughly when you played.
- We may ask a follow-up question to confirm the data is yours, then delete it and confirm back to you within 30 days.
What is deleted and what may remain
| Data | Result |
|---|---|
| Progress, stars, Gold, items, skins, settings | Deleted from your device and Unity Cloud Save |
| Anonymous player ID | Deleted with the save |
| Analytics data linked to your ID | Deletion request sent to Unity Analytics |
| Support emails you sent | Deleted on request, unless the law requires us to keep them |
| Payment history at Apple or Google | Managed by Apple and Google, we cannot delete it. Please contact them directly. |
| Aggregated data that does not identify you | May be kept |
More about the data we process is in the Privacy Policy.